We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes.
Information that is voluntarily submitted to our request for information page or our Prepaid accounts information request page will only be used to provide the requested information. If, as a result of this information request, we enter into a business relationship with you, your information will become a part of our normal business files.
When you voluntarily provide us with personal information such as name, shipping and billing address, and credit card number when ordering reports online, we only use the information to fulfill your order. The name of the individual obtaining a report through our system may be collected and transmitted to the law enforcement agency as a record of who obtained a report. This information is not shared with anyone else.
Because computers vary widely in capabilities and configurations, some customers may experience some difficulty in obtaining or printing reports. This may be evident to us when we see repeated purchases of an identical report. In these cases, we may contact this user directly in an attempt to grant a refund or assist them in downloading the report they have requested.
We may also contact customers directly when we see large numbers of reports being obtained by the same individual. If this is a result of a professional business office obtaining reports, we may provide them with information about our Prepaid accounts process which expedites the financial transaction portion of their request.
For California residents and individuals requesting reports from California agencies, we will collect the personal information you voluntarily provide and send this information to the law enforcement agency from which the requested report was obtained. The personal information is not shared with anyone else.
We will disclose information in response to a lawful request issued by a court, government agency or regulatory authority with the jurisdiction to make that request.
If we detect an event of a suspected attempt to deliberately circumvent our system’s security with the intent to gain unauthorized access or to do physical damage (for example, an attack by hackers), we will collect all data and share this information with all entities with the aim of identifying and prosecuting the offenders.
Except as provided for above, any personal information collected will not be disclosed to any third party (excluding PoliceReports.US, a LexisNexis® company, parents and affiliates) , except in the case of cooperating with law enforcement agencies to aid in identifying those persons using our services for illegal activities. Information may be given even without a subpoena or court order if we believe such illegal activity is being conducted through our services.