All phone numbers are 800-489-0190 followed by the extension noted beside each persons email, unless otherwise noted. To send an email, simply copy and paste the email address of the person you would like to contact into your preferred email program. Thank you!
If you are a Law Enforcement Agency to contact us by phone dial: 1-800-489-0190, Option 1
- For Technical Assistance
- Assistance with Reports/WebCruiser
- Assistance with ARMS, RAR, or OCR
For Prepaid and Monthly Accounts phone dial: 1-800-489-0190, Option 2
- For Payment and User Questions
- For new Prepaid or Monthly Account information
- For setting up a new Prepaid or Monthly Account
Report Purchase Assistance dial: 1-800-489-0190, Option 3
- For assistance with locating a report
- Questions about credit card transactions
- Errors in viewing or printing a report
For General Customer Assistance dial: 1-800-489-0190, Option 4
| Law Enforcement Agency Inquiries | chuneycutt@policereports.us or swatson@policereports.us |
| Michael McGuane, Sales Account Manager | mmcguire@empiresoftwaresolutions.net,860-529-7076 |
| Michael McGuire, Sales Acct. Manager | mmcguire@empiresoftwaresolutions.net,518-756-7042 |
| Richard Rose, Sales Account Manager | rrose@empiresoftwaresolutions.net,908-752-8788 |
| Terry Fields, Sales Acct. Manager | terry@policereports.us,704-494-9315 |
Mailing Address:
P O Box 4087
Mooresville, NC 28117
Phone: 800-489-0190
Fax: 704-662-6140